Communication Services & Information Technology
University of California
Communication Services & Information Technology

Online Course Delivery

Instructional Systems Development
The Instructional Systems Development group is a resource to help expand and explore the pedagogical efficacy of instructional technologies, both new and established. The CSIT instructional design team works to enhance the already-rich learning environment available to UC Division of Agriculture and Natural Resources constituents, the people of California.

Course Development

We can help you develop course materials such as posters, multimedia elements, eLearning units, and digital video & audio clips. Instructional Systems Development encourages an empowerment approach: our professional and student employees work with faculty and staff clients, teaching them how to develop materials for themselves whenever feasible. 

The ADDIE instructional design model provides us with a step-by-step process for planning and creating training programs. The ADDIE design model is based on five components: Analysis, Design, Development, Implementation, and Evaluation. This comprehensive process will carry you all the way from "What do people need to learn?" to "Did people learn what they needed to?"


Mike Poe, Media Services Manager with 25 years of experience teaching through media, Leigh Dragoon, Instructional Designer, and Ray Lucas, Producer-Director are available to meet with faculty who want to enhance presentations, infuse courses with technology, improve their use of existing technologies, or take existing courses online.


Sometimes a workshop is a better environment for learning about new technologies and the skills required to use them. We offer custom workshops throughout the year on a wide variety of instructional media topics.


Our ultimate goal is to empower faculty and staff to produce engaging learning materials, using software and equipment that are available to everyone. But we also recognize that our Division Specialists, Advisors, and staff already have plenty to do with their existing job responsibilities. On a recharge basis, our team is available to help you with the course you have in mind, producing individual pieces or if necessary the entire course. 

Learning Management System

The online structure that holds your course together is the Learning Management System (LMS). We have a new installation of the Moodle LMS that has been designed to handle all of the Division's LMS needs so you won't have to figure out how to handle student registration, delivery of the lessons, quizzes, and gradebook functions on your own. We have tested the Moodle installation thoroughly and will release it for full implementation starting January 11, 2010.  For a sneak peek, go to


Mike Poe, Media Services Manager
Specialties: Video Production, Video Editing with Premiere, Photography, Narration, Online Training,  Conference Support, Streaming Media, Format Conversions, Copyright, and Adobe Connect
Phone: (530) 754-3905

Leigh Dragoon, Instructional Designer
Specialties: Online Training Module Production, Adobe Captivate!, Flash, Presenter, and Engage
Phone: (530) 754-3921

Ray Lucas, Video Producer-Director
Specialties: Camera Operation, Video Editing with Final Cut Pro, Conference Recordings and Support, DVD Duplication, Format Conversions, and Adobe Presenter
Phone: (530) 754-3925
Steve Heindl, Instructional Designer
Specialties: Online Training Module Production, Presenter, and Engage 
(530) 754-4650 






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