Communication Services & Information Technology
University of California
Communication Services & Information Technology

Email Questions

Question

Message is stuck in Outlook outbox.

Answer

If you can’t delete a message stuck in your outbox in Outlook, it is because your email program is set to check mail automatically every so many minutes. In Outlook,  Tools Menu/Options/Mail Setup tab uncheck send immediately when connected. Also hit the Send/Receive button and uncheck “Schedule an automatic send/receive every __ minutes”. Then you should be able to delete the message.


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