Communication Services & Information Technology
University of California
Communication Services & Information Technology

Application Inventory

Project Details

Project:
Tracker
Client:
Communication Services and Information Technology

Support Contact

Name:
Dave Krause
Title:
Manager of Web Development and Applications Programming
Specialty:
Application development, training and support
Address:
2801 Second Street
Room 171
Davis, CA 95618-7779
Phone:
(530) 750-1300
Fax:
(530) 754-3907
E-mail:
djkrause@ucanr.edu

Project Description

A virtual help desk where division personnel can get assistance with IT or web related needs. 

 

IT Tracker
IT Tracker

Personnel can request support, suggest a feature, report a bug or ask any IT/Web related question using a simple web interface. Requests are routed by IT supervisors and personnel are contacted by email when a change to the request has been made or a solution is offered.

Webmaster Email: djkrause@ucanr.edu